Frequently asked questions

Currently, our published products are mostly brand new and sealed vinyl releases. However we have recently started putting up preloved albums and we will continuously upload our inventory to eventually include audio gear and rare collectibles.

You can still order online even without signing up for an account. However, we recommend that you do so for the full experience. With a registered account, you will be able to personalize your account, review your purchase history and track your current orders.

There are over 800 listed items in our online catalogue and in some cases there might be inaccuracies when synchronizing web content. We’ll try our best to avoid inconsistencies but if you stumble upon any, feel free to contact us at nwestateandcollectibles@gmail.com  so we can review your feedback and address it right away.

It depends whether or not our media suppliers have these titles in stock. What you can do is to fill out our Wish List form, and we’ll try to find the materials for you. We will notify you via email/SMS/Messenger as soon as the items are available for pre-order.

Depending on your preferred delivery method and your location, this may take one day to several days.

Book Your Courier: Same day if order is placed before 12nn; Next day

Domestic Shipping: 7-10 business days if outside Metro Manila

Store Pick-Up: By Schedule